Futura Labs Technologies LLP — Privacy Policy
Futura Labs Technologies LLP respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Futura Labs Technologies LLP may collect, use, store, and disclose personal information when you interact with our website, products, applications, services, training programs, internships, placement-related services, or communicate with us.
1. About Futura Labs
Futura Labs Technologies LLP provides technology education, training, internship, career development, placement assistance, digital services, software products, and related services. Our website provides information about our courses, programs, services, internships, placements, and other activities, and allows visitors to contact or enquire with us.
2. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Futura Labs website, applications, products, services, forms, communications, training and internship programs, placement-related services, and other business interactions with Futura Labs.
3. Information We Collect
Depending on how you interact with Futura Labs, we may collect information such as:
• Name
•Email address
• Phone number
• Company or organization name
• Address or location information
• Course or service interests
• Enquiry or communication details
• Information provided through application, registration, contact, or enquiry forms
• Account or authentication information where an account is provided
• Information necessary to provide our products or services
• Technical information relating to your use of our website or applications
We only collect information that is reasonably necessary for the relevant purpose for which it is provided or required.
4. Website Usage and Technical Information
When you visit our website, certain technical information may be automatically collected by the website or by services used to operate it. This may include IP address, browser type, device type, operating system, pages visited, approximate usage information, date and time of access, and technical logs or diagnostics.
5. Cookies and Similar Technologies
Our website or services may use cookies and similar technologies to support website functionality, understand usage, improve user experience, and maintain security. You may be able to control or disable cookies through yourbrowser settings. Some website functionality may not operate as intended if certain cookies are disabled.
6. Information Related to Futura CRM
Futura CRM is a business customer relationship management application operated by Futura Labs. It is intended for authorized business users and sales agents of organizations using the application. Depending on how an organization uses Futura CRM, information entered into the application may include lead and customer names, phone numbers, email addresses, company information, addresses, lead sources, lead purposes, lead status and stages, deal and pipeline information, follow-up information, activities, notes and messages, and other business information entered by authorized users.
7. Organization-Managed Futura CRM Accounts
Futura CRM accounts are organization-managed. The organization using Futura CRM may create, manage, modify, suspend, or remove user access according to its requirements and permissions.
8. How We Use Information
We may use information to provide our products, services, programs, and applications; respond to enquiries and requests; communicate with customers, users, applicants, trainees, business contacts, and other relevant individuals; provide information about our courses, programs, services, or products; manage registrations, applications, enquiries, and business relationships; provide Futura CRM functionality; authenticate and manage authorized application users; maintain and improve our website, applications, products, and services; provide technical and customer support; maintain security and prevent misuse; diagnose and resolve technical problems; and comply with applicable legal obligations.
9. Communications
We may use contact information provided to us to respond to enquiries, provide requested information, communicate about services or programs, and provide relevant business communications. Where applicable, you may have the ability to opt out of certain promotional communications.
10. Sharing of Information
Futura Labs does not sell personal information. We may disclose or provide access to information when reasonably necessary to provide our products and services, operate and maintain our website and applications, provide hosting, infrastructure, technical, communication, analytics, or other necessary services, provide customer or technical support, protect our systems, services, users, and business, comply with applicable laws or legal processes, or protect our rights, property, or safety. For Futura CRM, information may also be accessible to authorized users and administrators within the organization using the CRM, according to that organization’s permissions.
11. Third-Party Service Providers
Futura Labs may use third-party service providers and technology platforms to help operate our website, applications, communications, infrastructure, analytics, authentication, hosting, and other services. These providers may process information as necessary to provide their services to Futura Labs. Where applicable, third-party services may have their own privacy policies governing their handling of information.
12. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or loss. Access to information may be restricted based on business requirements, user permissions, authentication controls, and other appropriate measures.
13. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business and operational records, meet contractual requirements, resolve disputes, maintain security, and comply with applicable legal obligations. Retention periods may differ depending on the type of information and the service involved. For Futura CRM, organizations using the service may have their own business requirements concerning the retention of CRM records.
14. Data Deletion
Where appropriate, you may request deletion of personal information handled directly by Futura Labs, subject to applicable legal, contractual, and legitimate business requirements. For information contained within an organization-managed Futura CRM account, deletion requests may need to be directed to the relevant organization or its authorized administrator. Removing an individual Futura CRM user’s account or access does not necessarily mean that company-owned lead, customer, activity, or other CRM records are deleted.
15. Children’s Privacy
Our services may include educational and training programs that are available to individuals of different age groups. We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required without obtaining the appropriate consent. Where a particular program or service has specific age requirements or privacy practices, additional terms or notices may apply.
16. Your Privacy Requests
If you have questions about personal information handled directly by Futura Labs, or wish to make a privacy-related request, you can contact us using the details below. Where information is controlled by an organization using Futura CRM, you may need to contact that organization or its authorized administrator regarding access, correction, or deletion of that information.
17. Changes to This Privacy Policy
Futura Labs may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements. The updated version will be published on our website.
18. Contact Us
Futura Labs Technologies LLP
Email: info@thefuturalabs.com
